Our network of door-to-door cooking waiters covers Hong Kong, Kowloon and the New Territories. The service range of home-cooked meals includes food purchase and general home-cooked meals, such as lunch, dinner, home-cooked meals, preparation of nourishing soups and snacks, biscuits, desserts, bread, cakes, etc.All our housekeeping assistants have extensive experience in home cooking. Users can make an appointment for a service in as little as one hour. We can match you with a suitable home cooking assistant through our website. Generally, we will match you with a suitable home cooking assistant within one working day or one day before the home cooking service time.If your order has not been confirmed due to a shortage of home cooking staff during busy periods or public holidays, our customer service team will personally arrange a match. Users can contact us via WhatsApp 9884 5584 to find out about the match. Our response time is Monday to Sunday: 9am - 6pmIf you have not received any contact from the cooking staff within 15 minutes of service time, please contact us as soon as possible.

Our network of home-cooked meals service providers spans Hong Kong, Kowloon, and the New Territories. All service providers must hold an ERB certificate or at least two years of experience in home-cooked meals and soups, and submit a valid Hong Kong ID before registration is complete.

Users can change the home cooking service staff as many times as they want in our order until they find the home cooking service staff that suits them.If you need more assistance, our customer service team is happy to understand your needs and make thoughtful arrangements for you.Users can contact us via WhatsApp 9884 5584. Our response time is Monday to Sunday: 9am - 6pm

We will debit your credit card before each home cooking service, and then give the payment to the home cooking waiter after the service is completed.If we are unable to arrange a home cooking service, we will refund the money immediately.To protect users and reduce conflicts or misunderstandings with cooking staff over money, we do not recommend that users pay service fees to home cooking staff in cash.

Going out to buy food usually takes 30-45 minutes of service time. Customers need to adjust the required service hours based on the actual situation before placing the order.In addition, guests should leave their belongings, dirty clothes, trash, etc. somewhere else to make it easier for the home cook to manage the kitchen. To avoid possible theft, all valuables (such as jewelry) should be locked away in a place that the home helper cannot enter.

We are just a platform that helps service workers match jobs, and service workers accept jobs as independent contractors. Our fees have already included the cost of purchasing personal accident insurance for home helpers. If users perform services without GreenerClean's knowledge, they will not be covered by any insurance coverage.